Confirm your address

We send a code to the address you registered. Until you type it back, the account can read but do nothing — and it does not last.

Where it is

/console/confirm

Open the mail we sent and find the code. It looks like K7QP-3M2D.
On Type the code we sent, type it in. The dash, capitals and spaces make no difference — the screen says so itself if the code is wrong.
Press Confirm the address.

The code is 8 characters, works once, lasts 24 hours, and you get five tries.
No code? Send it again appears on the button after a minute — until then the button itself says how long is left, as Send it again — in 1 minute. It always goes to the address the account holds; you cannot point it somewhere else.
An unconfirmed account is deleted after seven days. Every console screen shows Confirm your address to use the account with the date it goes.
Until it is confirmed you cannot add a gym, claim one, or change anything.

Five wrong tries end that code. Ask for another with Send it again.
Registering under a different address is not something these screens can do. If the address is wrong, there is nothing on this page that fixes it.

checked against the product 21 September 2026